Welcome to Zoyaal (accessible via zoyaal.pk). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you visit Zoyaal or place an order, we collect certain information to process your purchase smoothly:
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Personal Identification: Name, shipping address, billing address, email address, and phone number.
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Order Details: Products purchased, date of purchase, and delivery preferences.
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Device Information: IP address, browser type, and cookies to improve your shopping experience.
2. How We Use Your Information
We use the collected data for the following purposes:
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To process and deliver your orders (including Cash on Delivery management).
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To send order confirmations, tracking details, and customer support updates.
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To improve our website layout, product offerings, and customer service.
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To send marketing emails or promotional updates about new collections (only if you opt-in).
3. Sharing Your Information
We never sell your personal information to third parties. We only share necessary data with trusted service providers who help us run our business:
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Courier Services: To ship and deliver your premium modest-wear packages to your doorstep.
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Payment Gateways: To process secure online payments (if applicable).
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Web Analytics: To understand user behavior and improve website performance.
4. Data Security
We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information when you place an order or enter your details.
5. Cookies
Our website uses "cookies" to enhance your browsing experience, remember items in your shopping cart, and recognize you when you return to our site. You can choose to disable cookies through your browser settings.
6. Your Rights
You have the right to request access to the personal data we hold about you, or ask us to correct, update, or delete your information at any time by contacting our customer support.
7. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons.
Contact Us
If you have any questions regarding this Privacy Policy, you can reach out to us at:
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Email: support@zoyaal.com
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Instagram Direct Message: @zoyaal.pk